Privacy Policy

Who we are

Crimson Handyman ("we," "us," or "our") provides handyman and home improvement services in Tuscaloosa and Northport, Alabama. This policy explains what information we collect through https://www.crimsonhandyman.com, how we use it, and the choices you have.

Information we collect

Information you give us

When you request a quote through our website, we collect the information you provide: your name, email address, phone number, the service you're interested in, and any details you share about your project. If you call or text us — including texting photos of a project — we receive the information and images you send.

Information collected automatically

We use Statcounter, a web analytics service, to understand how visitors use our site (such as pages visited, browser type, and approximate location based on IP address). Statcounter may set cookies in your browser to help distinguish repeat visits. Our hosting provider also keeps standard server logs, which include IP addresses and request information, for security and reliability.

How we use your information

• To respond to your quote requests and questions
• To schedule, perform, and follow up on services you've requested
• To send you a confirmation of your quote request
• To understand how our website is used so we can improve it

We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

We share information only with the service providers that make our website work:

• Resend — delivers quote request emails to us and confirmation emails to you
• Vercel — hosts this website
• Statcounter — provides website analytics
• Google Maps — powers the embedded service-area map; loading the map may send standard request data to Google

These providers process information on our behalf and under their own privacy policies. We may also disclose information if required by law.

How long we keep it

We keep quote requests and related correspondence for as long as needed to respond to you, perform requested work, and maintain reasonable business records. You can ask us to delete your information at any time (see "Your choices" below).

Cookies

Our website does not set cookies of its own. Statcounter may set analytics cookies as described above. You can block or delete cookies through your browser settings; the website will work fine without them.

Your choices

• You can browse our website without providing any personal information.
• You can ask us to access, correct, or delete the personal information we hold about you by contacting us at david@crimsonhandyman.com or 205-454-5468.
• You can block analytics cookies in your browser at any time.

Children's privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable technical and organizational measures to protect your information, including transmitting website traffic over HTTPS. No method of transmission or storage is 100% secure, but we work to protect what you share with us.

Changes to this policy

If we change this policy, we will post the updated version on this page with a new "Last updated" date.

Contact us

Questions about this policy or your information? Reach us at david@crimsonhandyman.com or 205-454-5468, or through our contact form.